Our organization supplies insurance and self pay medical collection services, primarily to hospitals. In March of 2005, we were looking for an agency with expertise in FACS to supplement our applications staff. An old and trusted colleague referred us to Marc Savage of Emprise Technologies. We have had a solid relationship ever since. Experience with multiple organizations allows them to bring an extra layer of expertise to the table.
Emprise has been very reliable. They consistently meet requested deadlines. They have produced numerous enable formats, reports, tactics and client profiles.
Flexibility and willingness to venture into new areas is also a strong point. They allowed a staff member to be trained on our scheduling software UC4. Another staff member learned PERL because that is the programming language we use.
Emprise has supplied FACS training to new staff members. Lesson plans were provided. They are excellent at introducing the new concepts to the staff.
I can honestly say that of all the vendors I have worked with Emprise has been the most reliable.